How we collect, use and protect your personal data.
Last updated: June 2026
This Privacy Policy explains how West Office j.d.o.o. ("West Office", "we", "us") collects and processes personal data when you visit www.westoffice.biz or contact us. We are committed to protecting your privacy and handling your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Croatian law.
West Office j.d.o.o.
Đorđićeva ulica 22, 10000 Zagreb, Croatia
OIB: 33384529758
Email: info@westoffice.biz
We collect only the data we need for the purposes described below:
When you submit our contact form, we collect the information you enter — typically your name, company name, email address, country/region, industry, company type and the objective of your enquiry. If you contact us by email or messaging apps, we receive the information you choose to share.
When you visit our website, certain technical data may be collected automatically through cookies and similar technologies — such as your IP address, browser type, device information and how you use the site. See our Cookie Policy for details.
We process your personal data on the following legal bases under the GDPR: your consent (e.g. when you submit the contact form or accept cookies); our legitimate interests in responding to enquiries and running our business; and, where applicable, to take steps prior to entering into a contract at your request.
We use trusted third-party services to operate our business. In particular, our contact form and customer relationship management are provided by HubSpot, which processes form submissions on our behalf as a data processor. These providers process data under their own privacy terms and applicable data protection agreements. We do not sell your personal data.
Some of our service providers may process data outside the European Economic Area. Where that happens, we rely on appropriate safeguards (such as the European Commission's Standard Contractual Clauses) to protect your data.
We retain personal data only as long as necessary for the purposes for which it was collected, to maintain our business relationship, or as required by law. When data is no longer needed, we delete or anonymise it.
Under the GDPR, you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw consent at any time. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) or your local supervisory authority.
To exercise any of these rights, contact us at info@westoffice.biz.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.
This policy is provided for transparency and general information. It does not constitute legal advice. For binding interpretation of your rights, consult a qualified professional.